We have over the last 17 years, developed our outstanding delivery service to new heights, catering for the many different dispatch methods to effectively service our diverse client base.
We have a fleet of 9 vehicles (5 of them photographed above) focused on providing the highest quality door to door service for you. We even deliver under plain cover direct to your customer, should that be your requirement.
Our dispatch team offer a number of different methods to ensure your sign reaches is end destination, these include;
- Free delivery service*
- Free timed delivery option where possible
- Customer Collection
- Overnight courier delivery
- Registered post
- Designated Courier Collection
- Hiab deliveries for large items such as Totems
Our free delivery service* works on our main routes, UK only. When a delivery is totally off-route, a charge maybe applicable. Full terms and conditions are on our website.
SignFab’s fleet includes 5 Luton’s vans, 2 long wheel base and 2 extra long wheel base vans to cater to all your needs.
Customer Service within our dispatch team, is as important as with every department at SignFab (UK) Limited. SignFab have recently launched our ‘Going the Extra Mile’ campaign, where we have promoted the fact that delivery drivers now inform all our customers to when their delivery is due, in real-time. We believe this real-time update, will relieve those waiting around unnecessarily for deliveries.
Communication is king at SignFab, we want to keep you up to date at all times on the progress of your orders. We have listened to your feedback, and we now provide bi-weekly updates every Wednesday and Friday from our Production Manager, Ashley Hall on any job you have currently in the SignFab production schedule.
In the last two years, our Dispatch team and systems have been totally reformed, adding a Team Leader role to assist the current Supervisor within the department as well as in house training to all staff ensuring all are multi-skilled. This means that when the vans are loaded, they are done so in a way where the team respect the signs, and not only that but have a knowledge of signage too.
Knowing you’re in safe hands is core to our business.